Return / Shipping Policy
- All orders placed before 4pm will be shipped that day.
- Sales Tax A 6% sales tax will be charged to all orders shipped to an address within the state of Maryland. There will be no sales tax added to any orders shipped outside of Maryland.
- All sales are final on All Special Order items
- 30 Day Return/Exchange Policy If you are not 100% satisfied with your purchase we will gladly exchange it or refund your payment.
- Returns/exchanges are ONLY accepted within 30 days of the shipped date.
- A $10 fee will be applied to orders placed from Alaska, Hawaii or Canada
- Sale items are final sales * Shipping and handling on returned merchandise is nonrefundable (unless the wrong item was shipped).
- All merchandise must be returned unworn, unwashed, and with original tags attached. Shoes must be returned in their original shoe box with out damage.
Making an exchange? Here’s how
You may exchange an item for another size or even a completely different item of lesser, or equal cost. To ensure that your item is not sold out, please email us at firstname.lastname@example.org to hold your item(s). For exchanges, there is no additional shipping charge. We will pay to have your exchanged merchandise shipped back out to you. Just follow the return instructions below and mark the box labeled “Exchange.”
Making a return?
Pack up your items for shipment (in the original package if possible). Mail it to Hanger Alley. Please remember that you will be responsible for the shipping costs and it is highly recommended that you send your package with insurance. That way you will be protected from loss during shipping. Once your return is processed your credit card will be refunded for the amount of your purchase minus the shipping charges incurred. Please note: It may take 7 days to process your return and 1-2 billing cycles for your credit card refund to appear on your statement. By shopping with us you have agreed to the return/exchange policies stated above.